Eric is a great partner in dealing with leadership and management issues.
It’s not enough to just hire A-players – you have to be able to keep them. Toward this end, don’t neglect your superstars by only focusing on your problem children. Many executives and business owners are “fixers;” they love to jump in and fix problems. This could be a dissatisfied client, an inventory issue, or a people problem. The challenge ends up being that if you spend all your time focused on fixing people problems, you may end up taking for granted the A-players in your organization. They are the people who don’t need help – they are doing a good job. What they do need is time, attention, coaching, and the resources to contribute even more to your business. As you assess your time investment in your people, make sure to start with your A-players – you will always have mediocre employees who need your help.