I have found a great deal of personal confidence by using Eric as an executive coach.
Leadership in a Psychiatric Hospital
People have all sorts of interesting stories from previous job experiences. One of my clients spent a number of years managing a department in a psychiatric hospital, including 5 years heading up the crisis intervention team. In a psych hospital, he says, it is when things are going well that you have to be especially aware. Those peaceful moments are often closely followed by big problems. The parents of one patient cannot visit him today: how will he react? Another patient has a history of behavior problems. This morning, he is perfectly calm: will he be in a fit of terror by the afternoon? Anticipating problems before they occur is key to keeping the psych ward running smoothly.
Performance Principle: Leaders anticipate problems. They are aware of how everyone around them is doing. When everything seems fine is the time to anticipate what could happen next. Individual performers are self-focused. Leaders are acutely aware of how everyone else is doing.
Questions to Consider:
- Are you at risk of losing a key individual performer? How can you make sure she stays challenged? Who will fill the void if she leaves?
- Is your team coasting on past successes? Are they prepared for the next set of challenges?
- Are people starting to take your most important clients for granted? How can you add more value to those client relationships?
